Shipping policy

Shipping Policy

Last Updated: 08-06-2026

Thank you for shopping with NORO.

This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on Sundays or public holidays.
During sales, product launches, or peak seasons, processing times may be longer than usual.

NORO reserves the right to cancel any order due to inventory issues, payment concerns, or suspected fraudulent activity. In such cases, customers will receive a full refund.

Shipping Coverage

We currently ship across India.

At this time, international shipping may not be available unless specifically stated on the website.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

NORO reserves the right to modify shipping charges at any time without prior notice.

Delivery Timelines

Estimated delivery times are:

Metro cities: 3–7 business days
Non-metro locations: 5–10 business days
Remote areas: 7–14 business days

These timelines are estimates only and are not guaranteed.

Delivery Delays

Delivery may be delayed due to:

Weather conditions
Natural disasters
Public holidays
Government restrictions
Transportation disruptions
Courier partner delays
High order volumes

NORO shall not be held liable for delays caused by factors beyond its reasonable control.

Tracking Information

Once an order is shipped, tracking details will be provided via email, SMS, or WhatsApp, where available.

Customers are responsible for providing accurate contact and delivery information.

Incorrect Address Information

If an incorrect or incomplete shipping address is provided:

Delivery delays may occur.
Additional shipping charges may apply.
NORO shall not be responsible for orders delivered to an incorrectly provided address.